CRM

5 Ways CRM Helps Companies Improve Their Performance

5 Ways CRM Helps Companies Improve Their Performance

First published: November 2, 2022 @ 6:00 pmCustomer Relationship Management, or CRM, is a method that helps companies manage customer interactions in a centralized manner. In other words, CRM gives companies a place to keep track of all of their contacts. CRM can manage many data, including customer profiles, contacts, activities and events. Every business […]

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CRM Software: What is It and Why It is Important for Your Small Business

CRM Software: What is It and Why It is Important for Your Small Business

First published: December 3, 2021 @ 6:00 pmIt is important for small business owners to understand what CRM software is and why it is important for their business. The reason is simple: CRM software is used to manage customer data and can help small businesses increase their revenue and lower their cost of doing business.

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