Customer Feedback

Do or Do Not: Removing Negative Reviews

Do or Do Not: Removing Negative Reviews

First published: September 21, 2022 @ 6:00 pmNegative reviews of a product can have a negative impact on sales. In order to combat this, many companies and individuals will do anything they can to remove the negative reviews. They might bribe the reviewers or send them threats, or they might even sue the reviewers. While […]

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Are There Any Alternatives to Customer Reviews?

Are There Any Alternatives to Customer Reviews?

First published: February 7, 2022 @ 6:00 pmFor years, businesses have used customer reviews to improve their overall reputation and generate more sales. Customer reviews are an important source of data for businesses. These reviews can be very helpful for customers, as they can make a choice between different products based on their preferences. The

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How to Maintain Positive Reviews from Customers

How to Maintain Positive Reviews from Customers

First published: November 3, 2021 @ 6:00 pmA customer leaving a review is essentially an endorsement by them of your product or service, telling other potential customers about it and helping to spread the word. And they are worth their weight in gold! A positive review can really help to boost your business’s credibility, and

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The Best Way to Collect Reviews from Customers

The Best Way to Collect Reviews from Customers

First published: November 7, 2021 @ 6:00 pmCustomer reviews are an important part of the sales process. They give you valuable feedback on the product, as well as help you make improvements in your business. As such, it is important to ensure that you have a review management system in place. This is important because

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