Customer Support | Work Deputy

Here are 5 Differences between Customer Service and Customer Support

First published: January 22, 2023 @ 6:00 pmToday, many businesses are striving to provide an excellent customer service experience. However, many of us don’t understand the differences between customer service and customer support, as they are important aspects of any business operation. At its core, a customer service is a strategic approach to providing customer […]

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A Peek Behind the Curtain at Support Ticketing Tool

Automation / Work Deputy / April 28, 2023 / Customer Support, Ticketing Automation

First published: March 18, 2022 @ 6:00 pmSupport Ticketing Tool is a customer service ticketing system that allows customers to create tickets, manage their tickets, and receive updates on the status of their tickets. This is really helpful for companies that have an active community, because they can receive instant feedback from customers and solve

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Raising the Bar for Online Customer Support with Chatbase

Software / Work Deputy / April 28, 2023 / Chatbase, Customer Support

First published: March 16, 2022 @ 6:00 pmDo you know how helpful Chatbase is for customer support? Online business is a necessity for today’s consumer. With the growing competition, online shopping is the way to go. To have a successful online business, you need an efficient customer support system. A good and efficient customer support

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7 Powerfully Effective Strategies to Get Customers to Repurchase

Customer Service / Work Deputy / April 28, 2023 / Customer Service, Customer Support, Repeat Purchases

First published: November 6, 2022 @ 6:00 pmLoyal customers are critical to the success of your business. However, keeping them is a full-time job. Fortunately, there are strategies you can use to boost your customer retention rate and make it easier to convert them into loyal clients or buyers. In this article, we’ll review 7

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