Employee Training

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8 Ways to Coach Employees to Better Customer Service

Business, Customer Service / / / , ,

First published: December 21, 2022 @ 6:00 pmCustomer service roles are the foundation of a great business. Your clients are your most important assets. A happy customer will also be loyal and more likely to refer other customers. This is why it is so important that your employees have the best customer service skills. If […]

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The Importance of Training New Hires

The Importance of Training New Hires

Human Resource, Training / / / , , ,

First published: May 30, 2022 @ 6:00 pmMany companies understand the importance of an effective onboarding process and development program in today’s global economy. It raises job satisfaction and employee engagement. Unfortunately, the training process can be costly and often takes up a large portion of an employer’s budget. As a result, many companies also

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