tips to say no to customers

How to Say No to Customers in Effective Ways

As a customer service, you may often feel difficult and overwhelmed when experiencing a certain condition that requires you to say no to a customer. This is because, in customer service, you have to do everything in the best way to fulfill your customer’s needs. However, there are times when you, as the company human […]

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Choosing The Best Alternative Workplace

Choosing The Best Alternative Workplace

Remote employees are increasing in popularity, and the trend will continue for years to come. The flexibility that remote employees have is not just beneficial for employees, but also for their employers. Employees who have a choice of where they work and when they work get more out of their working life. It highly differs

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Tips to Avoid Procrastination at Work

5 Tips to Avoid Procrastination at Work

Are you struggling to remain productive throughout the day at work? Do you find yourself aimlessly scrolling through social media, browsing the internet, or just staring off into space? If so, maybe you are in a state of procrastination right now. But you’re not alone. Many people suffer from procrastination, and it can be difficult

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Differences between Customer Service and Customer Support

Here are 5 Differences between Customer Service and Customer Support

Today, many businesses are striving to provide an excellent customer service experience. However, many of us don’t understand the differences between customer service and customer support, as they are important aspects of any business operation. At its core, a customer service is a strategic approach to providing customer satisfaction through a combination of quality products

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What to Do When Customers Leave Negative Reviews?

What to Do When Customers Leave Negative Reviews?

Negative reviews are an inevitable part of any business. They are inevitable because business owner are not perfect and all businesses make mistakes. However, negative reviews can damage your reputation if you do not take steps to address them. When a customer leaves a bad review, it is usually because they have had a product

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What is Sales Automation?

What is Sales Automation?

Sales automation refers to the implementation of automated processes to assist sales professionals in the closing of deals. It includes automated lead generation, qualification, nurturing and closing. This is different from lead management, which involves only the identification and capture of leads, without automation. Sales automation has been around for a long time. It has

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