Automation

4 CRM Strategies You Need to Implement

4 CRM Strategies You Need to Implement

Automation, Customer Service / / / , ,

First published: November 20, 2022 @ 6:00 pmCustomer relationship management (CRM) strategies have been around for a long time and have developed into one of the most successful software solutions for companies of all sizes. As a result, companies now have multiple ways to manage customer information and data. With so many different CRM solutions […]

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What is Sales Automation?

What is Sales Automation?

Automation / / / , ,

First published: December 11, 2021 @ 6:00 pmSales automation refers to the implementation of automated processes to assist sales professionals in the closing of deals. It includes automated lead generation, qualification, nurturing and closing. This is different from lead management, which involves only the identification and capture of leads, without automation. Sales automation has been

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